FAQ

Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded media, IPTV offers the ability to stream the source media continuously. As a result, a client media player can begin playing the content (such as a TV channel) almost immediately. This is known as streaming media.

The differences between packages are in the list of the channels provided and the quality of the server. If you live in the UK, or any other country which has ISP blockage and you don't want to use VPN, we recommend you Platinum Plan. If you use MAG device, we do not recommend you to use our Gold package as you need to use our customized firmware to bypass the blockage from infomir. If you are still not sure which package to choose, please ask our support team to help you.

All kind of devices and applications that support IPTV service.

Electronic programming guides (EPGs) is menu-based systems that provide users of television, radio and other media applications with continuously updated menus that display scheduling information for current and upcoming broadcast programming (most commonly, TV listings). Some guides also feature backward scrolling to promote their catch up content. They are commonly known as guides or TV guides.

EPG URL for Silver package: http://epg.streamstv.me/epg/main.xml
EPG URL for Gold package: http://epg.geniptv.com/epg/epg.xml.gz
EPG URL for Platinum package: http://client-proiptv.com:8080/xmltv.php?username=********&password=********

Yes, but this service is only available for Silver and Gold package only. You can ask us which group of the channels would you like to disable and we will do it for you.

If you use the Platinum plan is not necessary. For other plans, If you live in a place that your internet service provider blocks the IPTV, you need to use VPN.

Yes, we offer 3 hours free test for Silver plan only.

The service is not refundable. Only in very special cases and after direct communication with us.